- This topic has 9 replies, 4 voices, and was last updated 9:44 pm , 02/08 by
PR Support.
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wolfey88
morning, is anyone having problems with the calculator today? when I put my numbers in for bets it does not show the lay part under?
thanks for any help
Profile 42
Hi Wolfey, Have you input all the fields? Back, lay and commission? Also, are you using it with or without integration? I just had a go but can’t replicate what you describe. If you’re not using it directly from the matcher integration link the lay integration does not populate. There is a video on the calculator here. Regards.
yeah I put in odds on all fields try both from calculator and from the price match finder, basically got the box but nothing drops down when I enter the prices.
I haven’t got it integration point yet.
yeah I have watched the video again no joy.
Okay, thanks I can’t replicate this myself. Will get support to email you direct with any info they may need such as web browser. Thanks.
no problem, I have tried using a few different ways i.e free bet, normall bet all with different odds, stakes and commission on lay bet. nothing seems to happen. from watching the video I assume it should drop down with my lay stake and profit loss?
Yes this is correct, if you follow the video it should be exactly the same.
You have an email from support to resolve this issue 🙂
Update: developers have identified this is an Internet Explorer specific bug. It will be resolved shortly, in the meantime if anyone experiences this please use an alternate browser.
PR Support
Hi Wolfy,
I am pleased to report this Internet Explorer bug has now been fixed. If you would like to try again it will work.
Kind Regards,
SupportDave180279
Hi
I am putting in Coral but Bet365 is coming up in error.
Sorry forgot to put in price matcher … click on Coral however Bet365 come up in error
Thanks, Dave, looking into this for you.
It has now been resolved.
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