Calculator

Community › General Discussion › Calculator

  • This topic has 8 replies, 4 voices, and was last updated 5:35 pm , 17/09 by L0U.
Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 16, 2019 at 8:19 pm #11712
    Andia
    Member

    Hi

    I have tried using the calculator a few times in last hour and it isn’t working. There appears to be an extra box at the bottom with Normal and Advanced in it. When I try and fill in the main entries I am not getting any results (trying to do a risk free at the moment. I have logged out and  back in just in case it’s my laptop but it’s no different.

    Anyone else having problems or could it just be down for some reason?

    Kind Regards Diane

    September 16, 2019 at 8:29 pm #11713
    PR Support
    Moderator

    Hi Andia,

    Which browser are you using?

    There has been an upgrade to the calculator yes, although it appears to be working fine here. You should use it in normal mode if you are using it as usual. The ‘Advanced’ mode is for under/overlays.

    Support

    September 16, 2019 at 8:30 pm #11714
    PR Support
    Moderator

    If you press Ctrl + F5 it will hard refresh the page (clearing the cache) try this please?

    Thanks

    September 16, 2019 at 11:15 pm #11723
    Caan
    Moderator

    Hi Diane,

    I just noticed a similar thread and see support have replied, did the clearing of your browser cache/history help? It worked on my phone. 

    Ill make sure this is chased up tomorrow.

    Cheers,

    Caan

    September 16, 2019 at 11:19 pm #11724
    Andia
    Member

    Hi Caan

    Yes sorted – well using internet explorer it is. Chrome is my default but somehow isn’t working even control and F5 but explorer is fine. Thanks so much, Regards Diane 🙂

     

    September 16, 2019 at 11:28 pm #11725
    Caan
    Moderator

    Okay I will ensure it’s followed up tomorrow 🙂

    September 17, 2019 at 2:14 pm #11741
    PR Support
    Moderator

    Hi,

    To confirm – you will need to clear your browser cache and reload this page to see changes.

    Thank you,

    Support

    September 17, 2019 at 4:24 pm #11749
    Andia
    Member

    Thank you – all good now.

    Appreciate the work and support  🙂

     

    September 17, 2019 at 5:35 pm #11753
    L0U
    Member

    Hi, thanks for this information,

    CTRL F5 has worked for me just now; I use Chrome.  Back to my bonus bagging! 🙂

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