Hi, yes provided I.d, they say it was verified successfully (on live chat, so I have no proof if they ask again). But it just says pending for weeks. I managed to get it down from £150 via doing a manual matched bet.. but don’t want to risk putting any more money on there..
To be fair, since I gave them I.d, i gave it 6 days before I cancelled the withdrawal and placed a £50 matched bet on a horse, which was sucessfull. Before the I.d it was a couple of weeks, no email asking for I.d. etc. Now trying to withdraw again, but only submitted yesterday, so will wait and see. Not holding my breath though.