Calculator

Community › General Discussion › Calculator

  • This topic has 8 replies, 4 voices, and was last updated 5:35 pm , 17/09 by L0U.
Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 16, 2019 at 8:19 pm #11712
    Andia
    Member

      Hi

      I have tried using the calculator a few times in last hour and it isn’t working. There appears to be an extra box at the bottom with Normal and Advanced in it. When I try and fill in the main entries I am not getting any results (trying to do a risk free at the moment. I have logged out and  back in just in case it’s my laptop but it’s no different.

      Anyone else having problems or could it just be down for some reason?

      Kind Regards Diane

      September 16, 2019 at 8:29 pm #11713
      PR Support
      Moderator

        Hi Andia,

        Which browser are you using?

        There has been an upgrade to the calculator yes, although it appears to be working fine here. You should use it in normal mode if you are using it as usual. The ‘Advanced’ mode is for under/overlays.

        Support

        September 16, 2019 at 8:30 pm #11714
        PR Support
        Moderator

          If you press Ctrl + F5 it will hard refresh the page (clearing the cache) try this please?

          Thanks

          September 16, 2019 at 11:15 pm #11723
          Caan
          Moderator

            Hi Diane,

            I just noticed a similar thread and see support have replied, did the clearing of your browser cache/history help? It worked on my phone. 

            Ill make sure this is chased up tomorrow.

            Cheers,

            Caan

            September 16, 2019 at 11:19 pm #11724
            Andia
            Member

              Hi Caan

              Yes sorted – well using internet explorer it is. Chrome is my default but somehow isn’t working even control and F5 but explorer is fine. Thanks so much, Regards Diane 🙂

               

              September 16, 2019 at 11:28 pm #11725
              Caan
              Moderator

                Okay I will ensure it’s followed up tomorrow 🙂

                September 17, 2019 at 2:14 pm #11741
                PR Support
                Moderator

                  Hi,

                  To confirm – you will need to clear your browser cache and reload this page to see changes.

                  Thank you,

                  Support

                  September 17, 2019 at 4:24 pm #11749
                  Andia
                  Member

                    Thank you – all good now.

                    Appreciate the work and support  🙂

                     

                    September 17, 2019 at 5:35 pm #11753
                    L0U
                    Member

                      Hi, thanks for this information,

                      CTRL F5 has worked for me just now; I use Chrome.  Back to my bonus bagging! 🙂

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