READ THIS FIRST: Suggestions & Problems

Community › Suggestions & Issues › READ THIS FIRST: Suggestions & Problems

  • This topic has 26 replies, 15 voices, and was last updated 9:29 pm , 10/09 by Alwayslearning.
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  • August 3, 2019 at 4:42 pm #6746
    PR Support
    Moderator

      ***If you have a suggestion, please check the Suggestions & Issues section of the community to see if another member has already posted about it. If they have, please show your support and add any comments to that particular topic***

      We’re keen to get actionable feedback and constructive criticism about the products and services we are providing.

      It will help us improve the experience for all. No doubt many will have different ideas about what the most important improvements are. All suggestions are valid although we will prioritise those that actually improve the user experience for all over those that make less difference.

      Here are some example suggestions we are already aware of and will be working on:

      • More bookmakers in the price matcher
      • Bug in the calculator for Internet Explorer only (already fixed)
      • Dropdown menu’s for mobile devices were not clear, add arrows (already fixed)
      • Forum margins (already fixed)
      • Filterable column heading in the matcher

      Thank you,
      Profit Rush Support

      August 5, 2019 at 7:58 am #7046
      Blakey22
      Member

        Small but the left margin on forum for my phone cuts off a few letters some times.

        August 5, 2019 at 8:22 am #7049
        PR Support
        Moderator

          Thank you for pointing this out, Blakey22.

          It has been amended accordingly.

          August 5, 2019 at 9:34 am #7068
          Double-D-Lite
          Member

            Sure, well as Im sure you know a middle is like a matched bet but with a higher than normal QL but uses two different markets in the hope of winning both back bets. So for example a money line back and a handicap market back bet. Home team at x odds, away team +10 for y odds. If the cost of putting both backs on is not too high you stand a chance of winning both bets if the home side win by 1-9 points. A tool to find those automatically rather than having to search manually would be super cool x.

            August 6, 2019 at 12:37 pm #7230
            D4zza
            Member

              The PLACE market for horse races would be very useful and profitable.  I normally use odds comparison websites and compare to bookmakers websites as a manual process which can be very time consuming particularly on a Friday or Saturday with so many races.

              August 6, 2019 at 2:45 pm #7242
              Paul Buckland
              Member

                I notice that on the price matcher I can’t alter the lay price from the one advertised. Example being both back and lay prices were 17. The lay price then went to 16.5 and it wouldn’t let me change it to calculate the new lay amount. Is this a fault, or is this option just not available? Also it doesn’t refresh with any price change unless I get out of it and then back in.

                August 6, 2019 at 2:50 pm #7243
                PR Support
                Moderator

                  Hi Paul,

                  Thank you. If you need to re-calculate your lay stake you need to use the calculator.

                  If you are using Betfair integration with your account you just need to hit the refresh icon and the lay price will be updated in line with the exchange.

                  August 7, 2019 at 6:14 pm #7378
                  Gazfoot
                  Member

                    Hi

                    no matcher for moplay?

                    August 7, 2019 at 6:18 pm #7379
                    PR Support
                    Moderator

                      Hi Gaz,

                      More bookies will be added in time, today Expekt was added in.

                      Thank you!

                      August 10, 2019 at 9:24 pm #8187
                      Smokeybear
                      Member

                        I can only see Ladbrokes in the price matcher, should I see more?

                        August 10, 2019 at 10:36 pm #8191
                        PR Support
                        Moderator

                          Hi Smokeybear,

                          You just need to click the Ladbrokes icon and a dropdown list of other bookmakers will appear.

                          Thank you for highlighting this, it’s clearly not obvious enough!

                          Thanks,
                          Support

                          August 10, 2019 at 10:50 pm #8192
                          Smokeybear
                          Member

                            Ah perfect thanks. Yeah I didn’t find it obvious the Ladbrokes logo was clickable.

                            Site looking good overall though 🙂

                            September 4, 2019 at 1:03 am #10473
                            Tikapa
                            Member

                              Hi there. I just joined the site and went through the course modules it’s great and easy to understand and I am wanting to take action and place my first matched bet. Before I get started my question is I’m based in New Zealand and will profit rush be useful to me if I live outside the UK? 

                              Thanks 

                              September 4, 2019 at 9:46 am #10478
                              PR Support
                              Moderator

                                Hi Tikapa,

                                The answer is it 100% will be useful. It just depends on what offers will apply to New Zealand – what bookmakers are active there and can you get on. It’s no difference to someone in the UK being banned from a certain bookmaker; those offers are gone for them but still exist. You just have to see what offers and bookmakers are OK in New Zealand.

                                Thanks,

                                Support

                                September 12, 2019 at 5:10 pm #10955
                                disco
                                Member

                                  Hi I am working through the risk free bets section but the instructions seem to differ in the description below each offer to the actions explained in the video. This may cause confusion?

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